It’s easier for your device to be always available with
FoneCare+ Pro
You will never have to worry with FoneCare+ Pro
Update your device for FoneCare+ Lite Subscribers[Note: Requires a 2nd device such as tablet or handphone for photo taking]
Swap/Replace
your device
How much
do I need to pay?
Change scheduled
delivery?
Need help from our
Tech Experts?
How it works
Register
How to Register your device into FoneCare+ Lite
- Register your device here.
- Fill up registration form with details required.
Request
Replace or swap your device for any reason.
What’s the difference between Swap and Replacement?
Swap
You will need to surrender your current device, and will receive a like-for-like device.
Replacement
You don't have your current device to surrender but will still receive a like-for-like device.
Prepare
Get ready to receive your device.
What to prepare before my new device arrives?
Receive
Free delivery within 2 hours
How long does it take to receive my device?
If you submitted a request from Monday to Sunday before 2pm, you’ll receive your replacement device within two hours. For all other timings, you'll receive your swap or replacement device the following working day before noon.
Can I change the delivery schedule?
Yes, click below to check your delivery status and reach out to customer support.
